To call Uber without the app, dial 1-833-USE-UBER (1-833-873-8237) between 4 AM and 10 PM Eastern Time. Tell the agent your pickup location, destination, and ride preference. You'll need a credit card for payment—no cash accepted. Confirmation texts provide driver details and ETA. Works in English or Spanish, seven days a week. Perfect for grandma or anyone who thinks smartphones are just fancy paperweights. The service offers more options than most people realize.

call uber via phone

Surprisingly, many people don't realize they can use Uber without a smartphone. It's true. The ride-sharing giant offers a simple phone booking system that works with any regular phone. No app. No smartphone. No problem.

Anyone can dial Uber's toll-free number 1-833-USE-UBER (1-833-873-8237) between 4:00 AM and 10:00 PM Eastern Time. The service runs seven days a week. Agents speak English or Spanish. They're waiting for your call right now. Probably bored.

Need a ride? Just call 1-833-USE-UBER anytime between 4 AM and 10 PM ET. Agents are waiting—probably bored.

When you call, you'll need to provide your pickup location and destination. Just like the app, but with actual human interaction. Weird, right? You can specify your ride preference—UberX for budget travelers, UberXL for groups, or whatever suits your needs. Similar to Google Maps navigation, you can track your speed and estimated arrival time during the ride. Have special requirements? Tell the agent. They're paid to listen.

Payment works similarly to the app version. If you have an existing Uber account, they'll use that. No account? They'll make one. You'll need to provide credit card details over the phone. Sorry, cash fans—not an option here. Like many modern rewards-based platforms, Uber continuously innovates to reach wider audiences.

After booking, Uber sends confirmation texts with essential details: driver's name, vehicle description, license plate number, and ETA. The system isn't perfect. You won't get live tracking like app users, but it works.

When your driver arrives, confirm their identity. Safety first, people. During the ride, support is available by calling the same number if issues arise. For emergency situations during your trip, Uber also has a Critical Safety Response Line available 24/7. Tips? Cash works fine. The driver won't judge. Much.

Post-ride, Uber emails a receipt. View trip details later on riders.uber.com. No fancy in-app rating system here—just old-school phone feedback if you're so inclined.

For those with limited tech but internet access, alternatives exist: m.uber.com works on basic browsers, Uber Lite works on older phones, and the desktop site functions surprisingly well.

Some healthcare providers even arrange Uber rides for patients. The service was specifically designed for those uncomfortable with mobile apps, like CEO Dara Khosrowshahi's mother-in-law. Not tech-savvy? Lyft offers a similar service through 211. Options exist. Use them.

Frequently Asked Questions

Can I Request a Specific Type of Uber Vehicle by Phone?

Yes, specific Uber vehicle types can be requested via phone.

Call 1-833-USE-UBER between 4 a.m. and 10 p.m. ET. Just tell the agent what you need – UberX, XL, Black, SUV, or WAV.

Service works in English and Spanish. Not all vehicle types exist everywhere, though.

Phone booking has drawbacks – no real-time tracking or detailed pricing.

Pretty convenient for folks without smartphones, regardless.

Does Uber Charge Extra Fees for Phone-Requested Rides?

Yes, Uber typically charges additional fees for phone-requested rides.

A booking fee applies in most markets—just for the privilege of calling instead of tapping. Live agent assistance might come with a surcharge too.

Cancellation fees can be higher than app bookings. Wait time charges kick in sooner.

Those fancy special requests? Extra charges. The convenience of phoning costs money.

Uber's not running a charity here.

How Do I Track My Uber Ride Without the App?

Tracking an Uber without the app? Simple. Text messages do the heavy lifting.

When booking by phone, riders automatically receive SMS updates with driver info, vehicle details, and ETAs. These texts come at key moments – driver on the way, arrival, trip start and end.

Need to share your journey? Others can monitor your ride via Uber's website. No smartphone required. Just old-school text messages keeping you informed.

Are Phone-Requested Ubers Available in All Countries?

No, phone-requested Ubers aren't available globally. Period. The service launched May 2023 in the U.S. only, operating from 4 AM to 10 PM Eastern Time.

International riders? Out of luck.

While Uber itself operates in 900+ cities worldwide, the phone service (1-833-USE-UBER) remains exclusively American.

No announcements yet about expanding this feature internationally. Tough break for non-tech-savvy folks outside American borders.

Can I Still Rate My Driver After a Phone-Requested Ride?

Yes, rating drivers is still possible after phone-requested rides.

Uber sends a text message afterward with a link to their rating interface. No app needed.

The same five-star system applies, and these ratings absolutely count toward the driver's overall score.

Riders have 30 days to submit feedback. The system keeps it anonymous, just like app-based rides.

Quality control doesn't take days off, folks.